Frequently Asked Questions
The questions that come up most, about the workshop side and the software side.
01Services & Quotes
What services does RKing Industries offer?
Custom CAD design, 3D printing, CNC machining, and software development - web apps, mobile apps, and bespoke tools or automation. See the home page for the full breakdown.
How do I get a quote?
Email [email protected] or call +44 7484 631926 with a description of what you need. There's no online quote form or ticket queue - just a straight answer back.
Do I need a CAD file or drawing already?
No. A sketch, a photo of a broken part, a rough set of measurements, or just a paragraph describing the idea is enough to start. Modelling it properly in CAD is part of the job, not a prerequisite for asking.
What materials can you work with?
For 3D printing: PLA, PETG, ABS and resin, chosen for the part rather than whatever's on the spool. For CNC: aluminium, plastics, timber and composites. If a job needs something else, ask - there's usually a way to make it work.
Do you do one-off parts, or only batches?
Both. One-off prototypes and repairs are just as welcome as small production runs - a lot of the work is exactly that kind of odd, one-off job nobody else wants to quote for.
02Process & Turnaround
How does a project actually run?
Four steps: tell us the idea, we scope it and give you a straight answer on cost and approach, we build it (printed, milled, coded, or a mix), then it gets tested and refined before anything is finalised or produced in quantity.
How long will my project take?
It depends entirely on the job - a simple print can be quick, while CAD design, CNC work or software builds take longer. A realistic time estimate is given during scoping, before you commit to anything.
Do I own the files at the end?
Yes. CAD models and drawings produced for a commissioned project are yours to keep.
What if I'm not sure my idea is worth building?
Send it anyway. Part of the scoping stage is an honest opinion on whether it's worth making as described, and what a more sensible version might look like if not.
03Free Tools & Accounts
Are the Darts Tracker and Circuit Diagram Maker really free?
Yes - both are free, with no ads and no tracking. The Darts Tracker handles 501, 301 and custom games with averages and checkouts. The Circuit Diagram Maker turns a plain-English description into a diagram, powered by Google's Gemini API.
Do I need an account to use the site?
No. An account is entirely optional and only exists so the online darts mode can match you with friends and remember your stats. Nothing on the CAD, printing, CNC or contact side needs one.
What data do you store if I do sign up?
Username, email, an Argon2 password hash, a friend code, and two httpOnly cookies - no advertising or analytics cookies. Deleting your account removes all of it. Full detail is in the privacy policy.
I found a bug in the darts tracker or circuit tool - what do I do?
Email [email protected] with what happened and, if you can, how to reproduce it. A human reads every message.
04Company
Is RKing Industries a registered company?
Yes - RKing Industries is registered with Companies House, company number 15780485. More on the about page.
How do I contact RKing Industries directly?
Email [email protected] or call +44 7484 631926. Full details are on the contact page.
[email protected] anyway - if it's not covered here, a human reads every message.